The unit cost is key player in the factors to consider in buying medical imaging parts or any item in particular, however, it is not the only thing that we must consider. Here we list the other factors one should consider in choosing your medical imaging supplier.
Inventory – First and foremost, any medical imaging parts supplier you work with must carry replacement parts for the majority of equipment you maintain. Most suppliers have on-line inventories that can help you determine which suppliers meet most of your medical imaging parts needs.
Warranty – What kind of warranty does the supplier offer? If medical imaging parts are refurbished, who is refurbishing? Is there ISO-based quality control?
Return/Exchange policy – What is their policy for returning a medical imaging part that has been incorrectly ordered? Is there a time limit? Does the company give money back or exchange only?
Shipping – Shipping and handling costs can be the hidden high cost component of the purchase price. Be sure you understand all S&H costs ahead of time. Also, can the company absolutely, positively get you a medical imaging part overnight?
Customer service – Will the company work with you to solve your problem, whatever it is? Is customer service available 24/7? Are there BMETs available to help you trouble shoot medical imaging parts issues if necessary? Use this checklist to evaluate vendors. Select two or three vendors that you can rely on. Do not depend on one vendor for all your needs; remember the “all my eggs in one basket” rule.